Business at the Speed of Text

Take a few minutes to watch how Solutions by Text can provide you with a compliant solution to enhance the customer experience and increase your bottom line through the power of texting.

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Two-Way Texting Changes the Game

Put real-time text responses in your customers’ pockets and real-time access at your staff’s fingertips.

Find Out More

Two-Way Texting Changes the Game

Put real-time text responses in your customers’ pockets and real-time access at your staff’s fingertips.

Find Out More

Business at the Speed of Text

Take a few minutes to watch how Solutions by Text can provide you with a compliant solution to enhance the customer experience and increase your bottom line through the power of texting.

Watch Videos

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Two-Way Texting Changes the Game

Put real-time text responses in your customers’ pockets and real-time access at your staff’s fingertips.

Find Out More

We Work With the Best

From retail to financial solutions, we’re constantly working with our clients to push the boundaries and find new ways to leverage SMS for business.

See Our Success Stories

Social distancing and self-quarantine have ratcheted up the importance of technology and reliance on alternative means of communication to stay in touch with one another. People are afraid to touch anything, including their mail, and are glued to their smartphones to stay in touch with family, friends, co-workers, and the rest of the outside world. Already the preferred method of communication, text messaging has become a more important lifeline for people to stay in touch and to take care of important business.

Text Pay, from Solutions by Text, offers the opportunity to ditch paper statements and increase the number of on-time payments from your customers, while also fostering improved communication during this crisis. Individuals can receive reminders about upcoming payments, links to access their monthly statements, and can make payments right from the text message app on their smartphones. Even before the COVID-19 pandemic, text messaging enjoyed a 45% higher response rate than direct mail, which means individuals are more likely to access their statement and more likely to be ready to make a payment.

 

For companies, Text Pay combines the best of both worlds — offering a low-cost collection solution that has higher returns than traditional mail and phone calling efforts. The best part? Communicating with customers via their preferred channel of choice improves customer loyalty and satisfaction. Text Pay is the definition of a win-win-win solution.

 

This is a time where companies need to make things easier for their customers. It is a time for understanding and empathy, of reaching out and offering solutions that work best for people who have been affected in one way or another by the coronavirus pandemic. Text Pay from Solutions by Text offers a solution for people to access their statements and make payments on their own timeline through the most efficient channel possible.