Business at the Speed of Text

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Two-Way Texting Changes the Game

Put real-time text responses in your customers’ pockets and real-time access at your staff’s fingertips.

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Two-Way Texting Changes the Game

Put real-time text responses in your customers’ pockets and real-time access at your staff’s fingertips.

Find Out More

Business at the Speed of Text

Take a few minutes to watch how Solutions by Text can provide you with a compliant solution to enhance the customer experience and increase your bottom line through the power of texting.

Watch Videos

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Two-Way Texting Changes the Game

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Location: Dallas, TX

Job type: Full-time

Department: Finance

Title: Accounts Receivable Specialist

Reports To: Director of Finance

Duties and Responsibilities

The following duties and responsibilities apply to this job.

 
Job-Specific Duties & Responsibilities

  • Prepare billing and collection reports
  • Process and distribute client billing
  • Manage client payment information and process payments accurately in a secure environment
  • Process internal and external communications concerning billing and payments
  • Communicate across departments and with clients regarding client accounts
  • Post daily deposits and reconcile payments
  • Evaluate current accounts receivable procedures and recommend improvements as necessary

 

Generic Duties & Responsibilities

  • Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization
  • Build Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
  • Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
  • Focus on Client Needs: Anticipate, understand, and respond to internal and external needs to meet or exceed expectations within the organizational parameters.
  • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
  • Lead: Positively influence others to achieve results that are in the best interest of the organization.
  • Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization
  • Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
  • Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
  • Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
  • Provide suggestions for the development and enhancement of SBT’s corporate website as it pertains to employee and customer satisfaction
  • Other duties as may be assigned

 

Compliance Duties & Responsibilities

  • Identification of non-compliant accounting processes or practices
  • Seek access to data only through the authorization and access control process
  • Access only that data which is necessary to carry out job responsibilities
  • Attend training related to financial and accounting requirements
  • Enforce PCI compliance standards with staff and clients

 

Background Requirements

Employees must meet the following requirements to be considered for this job.

  • Mandatory Experience: Minimum six month's experience in customer service
  • Mandatory Education: High School diploma or equivalent
  • Desirable Education: College Degree
 

Computer Skills

  • Able to use MS Outlook to send and retrieve emails and to schedule events.
  • Able to create documents in Word.
  • Able to create manipulate spreadsheets in Excel.
  • Able to update BaseCamp, Highrise, and internal Google Docs to manage accounts.
  • Able to use various CRM software.
  • If you are interested in this position, apply now!

 

Contact with Others

This role has contact with clients, potential clients, other third parties, and other Company employees.

 

Background Requirements

  • Mandatory Experience: Minimum 3 year’s experience within the Company or equivalent outside of the Company
  • Desirable Experience: 3+ years accounts receivable or related experience
  • Mandatory Education: High School Diploma
  • Desirable Education: Post-secondary certification or College Degree with an emphasis in accounting
  • Certificates, Licenses, & Registration: CB beneficial

 

Competencies

Employees must be able to demonstrate the following knowledge, skills, and abilities

  • Industry & Company-Specific Knowledge: Demonstrate knowledge of SBT software and how to navigate through various reports
  • Job-Specific Knowledge:
    • Demonstrate knowledge of Quickbooks
    • Demonstrate knowledge of Microsoft Excel
    • Excellent customer service and interpersonal skills
    • Excellent verbal and written communication skills
  • Math Skills: 
    • Advanced mathematical and logical deduction skills
    • Understanding of formulas used to analyze data and create billing reports
  • Job-Specific Reasoning Skills:
    • Able to interpret and present information in an articulate and understandable manner to a variety of audiences
    • Able to manage self and demonstrate excellent time management skills
    • Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
    • Able to define problems, collect data, establish facts, and draw valid conclusions
  • Computer Skills: 
    • Able to use Quickbooks to transact and analyze data
    • Able to use MS Outlook to send and retrieve emails and to schedule events
    • Able to create documents in MS Word
    • Able to create spreadsheets in MS Excel
    • Able to update BaseCamp and/or Highrise software
    • Able to use internet-based transaction processing systems
    • Able to use various CRM software (SalesForce knowledge preferred)
  • Physical Requirements:
    • Frequent talking on the telephone
    • Frequent sitting
    • Frequent and repetitive typing and writing

APPLY NOW