Business at the Speed of Text

Take a few minutes to watch how Solutions by Text can provide you with a compliant solution to enhance the customer experience and increase your bottom line through the power of texting.

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Two-Way Texting Changes the Game

Put real-time text responses in your customers’ pockets and real-time access at your staff’s fingertips.

Find Out More

Two-Way Texting Changes the Game

Put real-time text responses in your customers’ pockets and real-time access at your staff’s fingertips.

Find Out More

Business at the Speed of Text

Take a few minutes to watch how Solutions by Text can provide you with a compliant solution to enhance the customer experience and increase your bottom line through the power of texting.

Watch Videos

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Solutions by Text offers 24 hour support - both online and offline.

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Two-Way Texting Changes the Game

Put real-time text responses in your customers’ pockets and real-time access at your staff’s fingertips.

Find Out More

See What's New

Solutions by Text continues to evolve and develop its suite of products and features. Take a look at what's new in our world.

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We Work With the Best

From retail to financial solutions, we’re constantly working with our clients to push the boundaries and find new ways to leverage SMS for business.

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Status Codes and Actions

Sl.No.Status Code.Status Description - Response to API RequestStatus Description in UIAction Required
         
1 -1 Unknown Carrier Message Queued None
2 99 Your message has been queued in the Platform Message Queued None
3 100 Message was successfully delivered Delivered None
4 101 Message was successfully delivered to the carrier Sent to carrier None
5 102 The message has been queued for delivery to the carrier Queued to carrier None
6 105 The carrier was unable to deliver the message to the cell phone after several failed attempts, so message was discarded Message expired Retry message delivery attempt
7 110 Stopfail - Not a Subscriber Stopfail - Not a Subscriber Remove from text campaigns
8 111 Stopfail - Inactive Subscriber Stopfail - Inactive Subscriber Remove from text campaigns
9 112 Stopfail - Blocked Subscriber Stopfail - Blocked Subscriber Remove from text campaigns
10 113 StopFail - Carrier Not Supported StopFail - Carrier Not Supported None - This will roll to Dual Delivery on a Long Code
11 114 StopFail - Invalid Number StopFail - Invalid Number Remove from text campaigns
12 115 StopFail - Landline Number StopFail - Landline Number Remove from text campaigns
13 200 The message was undeliverable and no explanation was provided from the carrier Undeliverable Retry; After 3 fails unsubscribe
14 201 The carrier has blocked SMS traffic to the handset. Reasons may include non-payment or short code blocks, per the subscriber request Blocked Number None - This will roll to Dual Delivery on a Long Code
15 203 The phone number is no longer in service Deactivated Number Unsubscribe and remove from text campaigns
16 204 No message content provided, message was too long, or message contained invalid characters Invalid content Follow-up with SBT Client Consultant to re-evaluate message template
17 205 The phone number belongs to a country that is not supported Unsupported Country Unsubscribe and remove from text campaigns
18 206 The carrier was unable to forward the message to the handset Unable to forward None - This will roll to Dual Delivery on a Long Code
19 208 The carrier ID provided was invalid Invalid carrier SBT Logic - customer has changed carriers; SBT will deliver on new
20 209 Carrier Not Found Carrier Not Found Unsubscribe and remove from text campaigns
21 210 Subscriber insufficient credits Subscriber insufficient credits Self-explanatory
22 404 System Error Temporary system error by carrier Retry submit after 24 hours
23 408 A provided parameter was invalid Invalid parameter Follow-up with SBT Technical Support
24 409 Account misconfiguration detected Config error Follow-up with SBT Client Consultant to check org codes
25 410 Carrier not supported by aggregator / No delivery route defined for carrier Invalid route Unsubscribe and remove from text campaigns
26 572 Campaign information is not provisioned for this carrier or is not active Campaign not provisioned Unsubscribe and remove from text campaigns
27 800 Message undeliverable due to restriction in communication code used LC_Replaced Follow-up with SBT Technical Support Team